Terms of service

TaoStone Terms of Service Effective Date: October 07, 2026

Welcome to TaoStone, accessible at taostone.store. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By browsing, accessing, or placing an order on our site, you agree to be bound by these Terms. If you do not accept these Terms, please do not use our website.

1. Account & User Obligations

When you create an account or place an order, you warrant that all information you submit is true, complete, and current. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You may not use our site for any unlawful, infringing, spam, or malicious purpose. Automated scraping, crawling, or harvesting of site content, images and product data is strictly prohibited.

2. Product Information & Orders

We sell natural crystals, minerals, and zen decorative accessories. All descriptions of crystal energy, meditation, and spiritual wellness are for cultural and decorative reference only. Such statements are NOT medical claims and cannot replace professional medical care. Natural stones contain natural cracks, inclusions, color variations and size differences. These are inherent natural features and are not manufacturing defects. Product dimensions and weights are manually measured and may have minor discrepancies. Screen display differences may cause color variance between photos and real items. We reserve the right to refuse, cancel, or limit orders for any reason, including suspected fraud, out-of-stock items, pricing errors, or violations of our Terms.

3. Pricing & Payment

All prices displayed on the website are in USD unless otherwise stated. Prices do not include taxes, duties, or shipping fees, which will be calculated at checkout. We reserve the right to adjust product prices at any time. Payment must be completed through our authorized payment gateways. You authorize us to charge your selected payment method for all ordered products and related fees.

4. Shipping, Returns & Refunds

Shipping timelines are estimated and not guaranteed. Delays may occur due to logistics, customs, or external factors beyond our control. Our return and refund policy is outlined separately. To be eligible for return, items must be unused and in original condition. Custom orders are generally non-refundable. Return shipping costs are the responsibility of the buyer unless the item arrives damaged or wrong. Claims for damaged or missing goods must be submitted within the time frame specified in our return policy with photo evidence.

5. Intellectual Property Rights

All content on taostone.store, including texts, product photos, graphics, logos, brand name “TaoStone”, and artwork, is owned or licensed by TaoStone and protected by copyright, trademark and intellectual property laws. You may not copy, reproduce, distribute, modify, or commercially use any of our assets without our prior written consent.

6. Third-Party Services

Our website may use third-party tools, payment processors, shipping carriers, and external links. TaoStone does not control and assumes no liability for third-party websites, services, or their policies. Your use of third-party services is at your own risk.

7. Limitation of Liability

To the maximum extent permitted by applicable law, TaoStone shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our website or products. Our total aggregate liability for any claim shall not exceed the total amount you paid for the relevant order.

8. Governing Law & Disputes

These Terms shall be governed by the laws of the United States. Any dispute arising from these Terms shall first be settled by friendly negotiation. If negotiation fails, disputes shall be resolved in the competent courts.

9. Modifications to Terms

We may revise these Terms at any time. Updated Terms will be posted on the website with a new effective date. Your continued use of the site after updates means you accept the revised Terms. It is your responsibility to review these Terms periodically.

10. Contact

If you have questions about these Terms, please email us: hello@taostone.store